These Terms of Service ("Terms") govern your access to and use of the website and services provided by ProReno LLC ("ProReno," "we," "us"). By accessing or using the Services, you agree to these Terms. If you are using the Services on behalf of a business, you represent that you are authorized to bind that business.
ProReno provides a bilingual AI receptionist, booking, messaging, and related front-office software for service businesses. We may update, improve, or modify the Services over time.
You must provide accurate account information and keep your credentials secure. You are responsible for all activity under your account.
The Services use automated and AI systems to answer calls, draft messages, and book appointments. While we work to make these accurate, AI output may contain errors. You are responsible for reviewing and supervising how the Services represent your business, and ProReno is not liable for actions taken in reliance on AI-generated output.
The Services rely on and integrate with third parties (including telephony and messaging carriers, payment processors, calendar and lead-source providers, and AI infrastructure). Your use of those integrations may be subject to their terms, and we are not responsible for third-party services.
Paid Services are billed on a subscription or usage basis as described at sign-up. Fees are charged through our payment processor, are due in advance unless stated otherwise, and are non-refundable except where required by law. We may change pricing on prospective notice.
ProReno and its licensors own all rights in the Services, including software, models, and content we provide. We grant you a limited, non-exclusive, non-transferable right to use the Services during your subscription. You retain ownership of your business data and the content you provide.
Our handling of personal information is described in our Privacy Policy. Call recordings, transcripts, and booking records generated for your business belong to your business, subject to these Terms.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRORENO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR REVENUES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
You will indemnify and hold ProReno harmless from claims, damages, and expenses arising out of your use of the Services, your content, or your violation of these Terms or applicable law — including claims relating to your call-recording and messaging consent obligations.
You may stop using the Services at any time. We may suspend or terminate access for violation of these Terms or to protect the Services. Provisions that by their nature should survive termination will survive.
These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in Georgia, and you consent to their jurisdiction.
We may update these Terms from time to time. Material changes will be posted with a new effective date, and continued use of the Services constitutes acceptance.
ProReno LLC
1597 Clay Rd SW, Mableton, GA 30126
Email: support@proreno.ai
Phone: (786) 763-0123